In this section you will find helpful information for anyone who is having or expects to have a stay at ECM Hospital.
If you have questions about any of the following information or about something not covered here, please feel free to contact us.
- To reach a patient room directly from outside the hospital, dial 768-9 followed by the patient room number.
- To reach a patient room directly from inside the hospital, dial “9” followed by the patient room number.
- For local calls outside the hospital dial “5” and then the number.
- For long distance calls dial “5,” listen for the dial tone then dial “0,” the area code and number of your party. Calls cannot be charged to a patient room. Instead, you may use a calling card, call collect, or charge the call to your home phone.
- TDD machines are also available for the deaf and hearing impaired through the Central Supply Department (768-2698).
Cell phones are permitted throughout the hospital except in the critical care areas. Please try to avoid cell phone use when in the room with a patient on telemetry.
A four-story parking deck is available for your convenience directly across from the front entrance of the hospital. Parking is $1.00. A change machine is available in the front lobby and is accessible 24 hours a day.
Food & Nutrition Services
The cafeteria, Dining Room, and Nutrition Services are located on the First Floor. We have a great selection of soups, salads, sandwiches and healthy meal choices for our visitors, staff and physicians!
Breakfast: 6:45 AM – 10 AM
Lunch: 11 AM – 2:30 pm
Dinner: 4 PM – 6:30 PM
Patients are provided selective menus for the next day on their daily breakfast trays We also provide menu marking assistance and food substitutions by calling our C.A.R.E. Line at 2273, Option 1. Due to Dietary restrictions that your Physician may have ordered as part of your care, we respectfully ask our patients to use our C.A.R.E. Line for all food needs.
For your convenience, a soft-drink machines, and snack machines are located on all floors.
Our clinical nutrition department is staffed by Registered Dietitians (RD available seven days a week to assist physicians, nurses, patients, and family members meet the nutritional needs of patients. The dietitians are also available for outpatient education sessions based on physician referral. For additional nutrition information, or to schedule an outpatient consult, please call 768-9344.
If you need the assistance of our Security Officers, please dial (256) 768-9538 if outside the hospital or extension 9538 if inside the facility. You may also dial the switchboard “0” and ask to have security paged. Security Officers are on duty 24 hours a day. Out of concern for the safety of our patients, visitors and employees, illicit items are not permitted on ECM property (including parking areas). Illicit items include, but are not limited to, drugs, alcohol, weapons, and other objects carried for the purpose of injuring and/or intimidating others. This measure will be strictly enforced.
Visitors are welcome and can be a valuable part of a patient’s recovery. Rest is vital and optimum medical care requires that no visitors be allowed in a patient’s room during treatments or other routine care. Please ask your friends and family for cooperation. Visiting hours are restricted in the Intensive Care Unit, Coronary Care Unit, Cardio-thoracic Recovery Unit and the Renaissance Center for Emotional Health, because of the special needs of patients in these areas.
ICU / CCU/ CTRU Visiting Hours are:
- 5:30am – 6:00 am
- 10:00 am – 10:30 am
- 1:00 pm – 1:30 pm
- 4:00 pm – 4:30 pm
- 8:30 pm – 9:00 pm
- Visits should be limited to 2 visitors per patient for a total of fifteen minutes.
Renaissance Center for Emotional Health Visiting Hours are:
- Tuesday – Thursday: 7:30 pm – 8:30 pm
- Saturday – Sunday: 2:00 pm – 3:00 pm
Concern or Complaint
If there is a problem, question or complaint, please ask to speak with the Patient Care Manager for your patient floor or unit. If she/he is not available or is unable to resolve your issue, please ask to speak with the Nursing Supervisor. It is our goal and objective to resolve any issues prior to your discharge.
This service is offered to patients as a courtesy upon request. For information, call 768-9320.
Clinical Nutrition Services
At ECM Hospital our clinical nutrition department is staffed by Registered Dietitians (RD). The dietitians are available seven days a week to assist physicians, nurses, patients, and family members meet the nutritional needs of patients. The dietitians are also available for outpatient education sessions based on physician referral. For additional nutrition information, or to schedule an outpatient consult, please call 768-9344.
Volunteering provides a satisfying way to share personal skills, interest, abilities and time. Volunteering is a program for teens, as well as men and women of any age. Areas of service include:
- Information Desk
- Deliver patient and staff mail, LifeWise newspapers and meal cards
- Greeters and escorters
- ICU / CCU / and Cath Lab waiting areas
Your participation is eagerly welcomed if you can give time on a weekly basis or even occasionally. So, if you have something special to share and are interested in the rewarding experience of volunteering, call Volunteer Services at 768-8491.
The H.M. Perritt Family Chapel is located on the 2nd floor across from the Critical Care Waiting Room. The Chapel, funded through a generous donation to the ECM Charitable Fund, is a beautiful and prayerful setting for individuals and/or families. The Chapel is open 24 hours a day, seven days a week.
Request for assistance with pastoral care may be made to patient care services, Case Management or Supportive Care Services at extension 9320.
We have one designated smoking area for patients/visitors, located to the right of the Alabama Street Exit.